Even with the increased uptake of AI and other forms of technology, it’s still the quality of conversations and relationships that will determine how effective we and our teams are in delivering high quality work. Most people intuitively know this, and some have these conversations well and deliver great work. However, many people who work with others struggle with this for a range of reasons. If you find that your work stalls, there are missed timelines or the quality of work isn’t what you would like, chances are this approach will help.

In this video, I share my take on a simple and powerful framework that makes these conversations visible — so that we can have the right conversations at the right time. This approach was originally developed by Dr Fernando Flores and Chauncey Bell many years ago, and clients I work with still find it very useful.

I hope you find it helpful.